Returns policy


If you are not completely satisfied with your purchase you can return your order within 14 days of receipt for a refund. Returned goods must be in their original condition (unworn, undamaged and with tags still attached). Lucky bags and blind box items are non-returnable. Underwear, face masks, earrings (pierced) and food items are also non-returnable for hygiene reasons. If the returned item is not in its original condition a refund cannot be issued and the item will be returned to the customer. The customer is responsible for the return shipping costs. We recommend that you use a tracked or signed for service for your own protection. Please note that shipping costs are non-refundable.

If you'd like to return your order please contact us through the contact page on our website or email us at info@grumpybunny.com
After we have received your request we will send you our returns address, then simply send the item back to us within 14 days of receiving your order.